Privacy Policy

This Privacy Policy (“Policy”) describes the manner in which HandsFree (“HandsFree”, “we,” or “us”) and our website at gohandsfree.travel (the “Site”), as well as all related websites, networks, applications, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Site, our “Service”), gather information from you on the Service, how we use and disclose such information, and the steps we take to protect such information.

Introduction

We take your privacy seriously and are committed to protecting your personal information. This privacy policy sets out how we collect, use, and protect any personal information that you provide to us when you use our luggage delivery service.

Information we collect

We collect personal information that you provide to us when you book our luggage delivery service, such as your name, address, telephone number, email address, and travel details. We also collect information about the number of bags you want us to deliver.

How we use your information

We use your personal information to provide our luggage delivery service to you, including arranging for the collection and delivery of your luggage. We may also use your information to contact you about your delivery, to respond to your inquiries, or to provide you with marketing communications about our products and services.

Disclosure of your information

We may disclose your personal information to third-party service providers that assist us in delivering our luggage delivery service to you, such as courier companies or travel agents. We may also disclose your information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.

Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as allowed by law. After this time, we will securely delete or destroy your personal information.

Security of your information

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use encryption and secure servers to protect your information, and we restrict access to your information to only those employees who need it to provide our luggage delivery service to you.

Your rights

You have the right to access, correct, or delete any personal information that we hold about you. You also have the right to object to the processing of your personal information or to restrict its use. If you wish to exercise any of these rights, please contact us using the contact details provided below.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact us

If you have any questions or concerns about our privacy policy or our use of your personal information, please contact us at info@gohandsfree.travel