Luggage delivery & storage

Rome, Civitavecchia & Fiumicino

Travel hands-free between cruise ports, airports, hotels and train stations across Italy.

We handle your bags so you can make the most of every hour.

⭐⭐⭐⭐⭐

Rated 5 stars on Google & TripAdvisor

Trusted by hundreds of cruise passengers every season

Luggage secured with our special security seal

€300 insurance per bag included

No size or weight restrictions

Free cancellation

Cruise luggage delivery between Rome and Civitavecchia for passengers traveling to or from the cruise port

What our clients say

Posted on Google Google
Forbes EE.UU. Incorp. USA Ms.O.B Travel Guide profile picture
Forbes EE.UU. Incorp. USA Ms.O.B Travel Guide
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks Mattias and team for exelente service of delivery !
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Ms. Olga B. Mindful Explorer profile picture
Ms. Olga B. Mindful Explorer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thank you so much to the entire team for the excellent service! I like to highlight the responsibility, good attitude, and safety with which they worked. The price was also very reasonable. Overall, I'm very satisfied with the experience and would definitely recommend your services to others. Keep it up!
Posted on Google Google
Matthias Frommholz profile picture
Matthias Frommholz
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Wir haben den Service von Civitavecchia zum Flughafen genutzt, um uns einen Tag in Rom zu gönnen. Es hat alles sehr gut geklappt. Kontakt über WhatsApp und Telefon auf Deutsch und mit vielen nützlichen Tipps. Preis-Leistung geht voll in Ordnung!
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Elena Zahiu profile picture
Elena Zahiu
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Great experience and nice people.!!!
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cristina ivan profile picture
cristina ivan
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Hi ,I am very happy to colaborate with you . You are very helpful and serious company and we are happy to meet you ! Our lagugges are taken at the meeting point and exact time and dropp off exact as we need, a little bit later, after the announce of late Flight( flexibility). Thanks for everything ! Have a great day and increas în what are you doing !
Posted on Google Google
Lucia-Simona Bîra profile picture
Lucia-Simona Bîra
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Servicii de înaltă calitate! Mulțumim frumos!
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Georgiana-Catalina Gomoescu profile picture
Georgiana-Catalina Gomoescu
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O firmă serioasă, personal amabil. Recomand cu încredere!
Posted on Google Google
Georgiana Dima profile picture
Georgiana Dima
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Hello. It was great to meet you. You helped us a lot ! Georgiana Dima ,Buzău- România
Posted on Google Google
Claudia Anguiano profile picture
Claudia Anguiano
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recommend hands down this service, I hired through Get your Guide and everything went smooth. I was so worried about how to move with 4 suitcases through Rome, and this service made everything easier. The service cost is just fair, Mattias was extremely kind and even gave us a couple of recommendations during our stay. Everything was on time, and no issues.
Posted on Google Google
Chrystle Wilson profile picture
Chrystle Wilson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Would highly recommend. Service was as described. Communication was easy through Whatsapp.
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Going GoHandsFree

is as easy as 1-2-3

Book

Send us the availability request in a few quick steps and book. It’s easy, secure, and affordable. We take any bags irrespective of size and weight.

Drop off

During the handover your luggage will get sealed with the GoHandsFree seal.

Enjoy

Make the most of your time FREE from the burden of your luggage! We will hand them back to you at the desired location.

Why GoHandsFree

~

Secure

Security is our #1 priority. Each bag gets sealed with an anti-theft luggage tag and insured for up to €300 in case of loss. Oh, our loss rate is 0.0%

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Reliable

We guarantee you that your luggage will be ready for you to collect at the airport at least 2 hours prior to your flight or train station 30 minutes before.

Affordable

Make the most of your stay and tour in Italy and Europe without excessive luggage, irrespective of size or weight of the bags.

Our main partner

We are rapidly expanding our network of partner to offer you ever more choice.

Hotel Pineta Palace

Ergife Palace Hotel

ibis Styles Rome Aurelio

Ibis Styles Roma Aurelia

Sightseeing Experience

CitySightseeing Italy

GenieGo

Rome Boat

Noleggiare

Garden Room

What you always wanted to know

What do you charge per bag?
The price is different according to pick-up and drop-off point.
Do you take any kind of bag?

Yes we do! We have no restrictions on bag size or weight.

Are large or heavy bags more expensive?

No, we charge the same price for any bag, regardless of size or weight. GoHandsFree is safe, convenient, and affordable.

By what time do I need to have my luggage ready for pickup?

The pickup time varies according to the point of handover.

By what time will you drop off the luggage at Fiumicino airport?

We aim to hand back your luggage to you at Fiumicino airport according to your needs and request. Usually between 4 and 2 hours prior to your flight’s take-off.

Where at Fiumicino airport will you deliver the luggage?

We will meet you in front of the airline desk, or any other point according to your needs and request.

What if you are late delivering my bags?

If we reach the airport less than 1 hour prior to your flight’s take-off, we will give you back your money. 

What if you lose my bags?

We have never lost a single bag, but should that happen, your bags are insured for up to €300 each.

Can I track my bags via your site?

We are still a young startup and at this stage unfortunately you cannot track your bags via our site. But it’s something we are working on! In the meantime, you can of course add your own tracker to your bags.

How do I know my bags are secure?

All luggage get sealed with GoHandsFree’s security seal during the handover.

Can someone else pick up my bag?

Sure, that’s possible. Simply communicate to our support team the name and last name of the person and your personal identity information, as we will use that as part of our proof of identity check.

How do I cancel my booking?

You can cancel your booking until 11:59pm (23:59) of the day prior to pick-up by emailing us or dropping us a message in the chat. We refund any cancellations in full. Unfortunately it is not possible to cancel reservations on the day of pick-up.

How can I change my booking details?

You can change your booking details by emailing us or dropping us a chat message with the incorrect and correct details.

Have more questions? Simply contact us via email. We’ll get back to you as soon as we can, normally within an hour.